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Hospital Patient Charter & Clinical Terms

Terms of Clinical Service & Hospital Charter

These terms govern your consultations, inpatient Panchakarma therapies, Kshar Sutra parasurgical treatments, and medicine dispensing at Vedicare Ayurveda Hospital & Research Center.

Effective Date: January 1, 2024
Version 2.4 (September 2026 Update)
Sainikpuri, Secunderabad, Telangana
Table of Contents
  • 1. Acceptance of Terms
  • 2. Ayurvedic Clinical Scope
  • 3. Kshar Sutra Consent
  • 4. Panchakarma Therapy Code
  • 5. Kottakkal Medicines
  • 6. Appointments & Billing
  • 7. Emergency Disclaimer
  • 8. Jurisdiction & Law
Clause 01

Acceptance of Terms & Hospital Charter

By registering as an out-patient or in-patient, scheduling an appointment via this website, or undergoing clinical procedures at Vedicare Ayurveda Hospital & Research Center (located at Plot No 5A, Defence Colony, Sainikpuri Road, Secunderabad, Telangana), you acknowledge having read, understood, and agreed to these Terms of Clinical Service.

All clinical decisions, examinations, and surgical therapies are conducted under the professional direction of Dr. A. Nagaraju Alle (BAMS, MS Ayurveda), licensed under the State Board of Indian Medicine and the National Commission for Indian System of Medicine (NCISM).

Clause 02

Ayurvedic Clinical Diagnostic Scope

Our clinical philosophy is rooted in Sushruta and Charaka Samhita classical frameworks:

  • Nadi Pariksha (Pulse Examination): Classical Ayurvedic pulse diagnosis is utilized to discern qualitative dosha imbalances (Vata, Pitta, Kapha), tissue toxicity levels (Aam), and metabolic fire (Agni). It serves as a root-cause diagnostic modality and is corroborated with standard modern clinical tests when medically prudent.
  • Lifestyle & Diet (Pathya-Apathya): Successful recovery depends fundamentally upon patient adherence to prescribed dietary restrictions and dinacharya (daily lifestyle regimens). Failure to follow dietary cautions may impede therapeutic progression.
  • Prior Medical Disclosures: Patients are legally obligated to disclose all ongoing allopathic medications (such as blood thinners, insulin, cardiac antihypertensives) and surgical history during intake.
Clause 03

Kshar Sutra Parasurgical Informed Consent

Kshar Sutra is Sushruta's classical parasurgical modality recognized by the Indian Council of Medical Research (ICMR) and the World Health Organization (WHO) for the management of anorectal conditions (Arshas/Piles, Bhagandara/Fistula-in-ano, Parikartika/Fissures, and Pilonidal Sinus):

Sphincter Preservation & Day-Care Protocol

Unlike aggressive conventional excision surgery, Kshar Sutra operates by simultaneous cutting and chemical cauterization via medicated alkaline threads (Apamarga / Snuhi / Haridra), preserving anal sphincter muscle continuity and reducing recurrence to less than 1%.

  • Procedural Consent: Formal written informed consent is obtained prior to minor surgical OT interventions. Patients walk home the same day under local procedural anesthesia.
  • Follow-Up Thread Replacement: Fistulous tract healing requires periodic thread replacements (typically every 7 to 10 days) until complete lumen obliteration occurs from inside out. Patient compliance with follow-up appointments is essential.
  • Post-Operative Hygiene: Patients must strictly adhere to warm water sitz baths (Avagaha Sweda) and prescribed Jatyadi oil dressings as instructed.
Clause 04

Kerala Panchakarma Therapy Code

Our specialized 5-fold bio-purification protocols (Vamana, Virechana, Vasti, Nasya, Raktamokshana) and external therapies (Shirodhara, Kati Basti, Janu Basti, Abhyanga) follow authentic Kerala traditions:

  • Therapies are executed in temperature-controlled, sterile Ayurvedic therapy suites using genuine teakwood Droni tables.
  • Same-gender therapy protocol: male therapies are administered by trained male Panchakarma technicians; female therapies are conducted by certified female therapists.
  • Contraindications: Therapies may be rescheduled or altered during acute fever, infectious states, or active menstrual cycles as per classical Ayurvedic guidelines.
Clause 05

Arya Vaidya Sala Kottakkal Pharmaceuticals

Vedicare Ayurveda is an authorized clinic and dispensary for Arya Vaidya Sala (AVS), Kottakkal:

  • All medicines dispensed from our clinic pharmacy are 100% genuine, factory-sealed, and shipped directly from Kottakkal, Kerala.
  • Prescriptions are strictly tailored to individual patient prakriti and doshic stage; medications should not be shared or repurposed for other individuals.
  • Medicines once opened or dispensed cannot be returned or refunded due to pharmaceutical hygiene and temperature-sensitive storage mandates.
Clause 06

Appointments, Billing & AYUSH Reimbursement

We operate transparent, ethical hospital administration:

Hospital ServiceOperational TimingsPolicy Guidelines
Consultation HoursMon – Sun: 8:30 AM – 8:30 PMAppointments can be pre-booked online or by phone
Minor OT ProceduresBy prior surgical schedulingDay-care recovery; walk home same day
AYUSH InsuranceStandard clinical billingReimbursement documentation provided per IRDAI AYUSH norms
Clause 07

Emergency Medical Disclaimer

Crucial Patient Safety Notice

Vedicare Ayurveda Hospital is a specialized elective Ayurvedic hospital and surgical parasurgical center; it does NOT operate an allopathic Intensive Care Unit (ICU) or acute tertiary emergency trauma service.

In cases of acute cardiovascular crisis, sudden stroke, severe hemorrhage, traumatic injury, or medical emergencies requiring ventilator support, patients must immediately contact emergency allopathic emergency numbers (108 / 112) or proceed to the nearest multi-specialty tertiary emergency hospital.

Clause 08

Governing Law & Jurisdiction

These Terms of Clinical Service and any disputes arising out of medical consultations, clinical treatments, or pharmaceutical dispensing shall be governed by and construed in accordance with the laws of the Republic of India.

The courts and consumer dispute forums located within Secunderabad / Hyderabad, Telangana, India shall have exclusive territorial jurisdiction over any legal proceedings.

Hospital Administration & Patient Inquiries

Plot No 5A, Defence Colony, Sainikpuri Road, Secunderabad, Telangana — 500094

Consultation Desk+91 70321 55491
Clinical Enquiriescare@vedicareayurveda.com
Hospital Working HoursMon – Sun · 8:30 AM – 8:30 PM
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