Clinical Scope & Privacy Commitment
Vedicare Ayurveda Hospital ("Vedicare", "we", "our", or "the Hospital"), led by Chief Ayurvedic Physician Dr. A. Nagaraju Alle (BAMS, MS Ayurveda), operates as a licensed clinical facility specializing in Sushruta's gold-standard Kshar Sutra parasurgery, authentic Kerala Panchakarma, and holistic Ayurvedic medicine in Defence Colony, Sainikpuri, Secunderabad.
This Privacy Policy establishes our protocols regarding the collection, clinical processing, encrypted storage, and non-disclosure of Personally Identifiable Information (PII) and Sensitive Personal Data or Information (SPDI) under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and clinical guidelines established by NABH AYUSH.
Every consultation, diagnosis, and medical procedure conducted at Vedicare Ayurveda is strictly bound by medical professional privilege. We never sell, lease, or monetize patient records or health data to advertisers, pharmaceutical syndicates, or commercial brokers.
Health Information We Collect
To deliver tailored, root-cause Ayurvedic treatment and surgical parasurgical care, we collect the following categories of patient data:
- Demographic Information: Patient legal name, date of birth, biological sex, contact address, verified telephone number, emergency contact details, and government photo identification (when required for surgical consent).
- Classical Ayurvedic Diagnostic Records: Nadi Pariksha (Pulse Examination) readings, Prakriti (body constitution assessment), Vikriti (pathological dosha imbalance), Agni (digestive fire) status, and lifestyle telemetry.
- Allopathic Diagnostic Corroborations: Prior MRI reports (for spinal disc compression), ultrasound sonography scans, anorectal MRI/fistulograms, blood lipid profiles, HbA1c tests, and liver function assays submitted by the patient.
- Billing & Insurance Records: Treatment package invoicing, transaction references, and pre-authorization paperwork for mediclaim or AYUSH reimbursement claims.
Kshar Sutra & Minor OT Confidentiality
Given the intimate nature of anorectal disorders (Piles, Complex Fistula-in-ano, Anal Fissures, Pilonidal Sinus), Vedicare enforces strict privacy protocols during surgical consultations and minor operating theatre (OT) parasurgical procedures:
- Physical Privacy: All proctological physical examinations and Kshar Sutra linen ligation procedures occur in fully partitioned, climate-controlled, sterile procedure suites attended exclusively by Dr. Nagaraju Alle and licensed medical nursing attendants.
- Chaperone Protocol: Female patients undergo clinical examinations and therapies only in the presence of a qualified female nursing officer or authorized family member.
- Photographic / Imaging Privacy: Under no circumstance are identifiable clinical images or video recordings taken without explicit, separate written consent from the patient, solely restricted to medical documentation within the patient's confidential physical chart.
Arya Vaidya Sala Kottakkal Pharmacy Data
Vedicare Ayurveda is Secunderabad's authorized clinic and dispensary for Arya Vaidya Sala (AVS), Kottakkal. When classical medicines (Kashayams, Thailams, Arishtams, Ghrithams, Rasayanas) are prescribed and dispensed:
Medication batch serial numbers, dosage schedules, and dispensing logs are stored securely in our clinical pharmacy register to maintain strict pharmacological traceability, anti-counterfeit verification, and adverse reaction monitoring in compliance with Central Drugs Standard Control Organisation (CDSCO) standards.
Regulatory & DISHA Compliance
Our electronic health information systems adhere to the Digital Information Security in Healthcare Act (DISHA) frameworks and Ministry of AYUSH data security standards:
| Data Category | Legal Purpose | Retention Period |
|---|---|---|
| Out-Patient Records | Continuity of Ayurvedic treatment & dosage monitoring | 5 Years from last consultation |
| Kshar Sutra Surgical Files | Parasurgical operative audit & legal compliance | 7 Years (Indian Medical Council Standards) |
| Billing & Tax Records | Statutory financial auditing under GST regulations | 8 Financial Years |
Telemedicine & Digital Security
When patients reach out via our website booking forms, telephone (+91 70321 55491), or encrypted WhatsApp channels:
- Website transmissions are encrypted via industry-grade SSL/TLS (HTTPS) 256-bit encryption, preventing unauthorized interception of form entries.
- Remote pulse diagnosis or teleconsultations are conducted strictly under the Telemedicine Practice Guidelines issued by the Board of Governors (Medical Council of India / National Commission for Indian System of Medicine).
- We do not employ invasive third-party ad trackers or cross-site behavioral tracking scripts on our medical domain.
Your Rights as a Patient
Every registered patient at Vedicare Ayurveda retains comprehensive legal rights regarding their medical records:
- Right to Clinical Summary: You may request a complete physical or digital copy of your case history sheet, Nadi Pariksha findings, and treatment summary within 72 hours of written notice.
- Right to Rectification: If contact details, demographic data, or insurance profile entries are inaccurate, you may update them at our hospital front desk.
- Right to Confidentiality Breach Notification: In the unlikely event of any data security vulnerability, affected patients will be formally notified within statutory timelines.
Hospital Grievance Officer & Contact
If you have questions, feedback, or grievance redressal requests regarding your medical data privacy, you may directly contact our Hospital Data & Grievance Officer:
Hospital Data Grievance Redressal Desk
Vedicare Ayurveda Hospital & Research Center · Sainikpuri, Secunderabad